Chris Davies has been employed by Team Energy as service delivery manager to manage a number of customer relationships in line with their customer service strategy to support the ongoing growth of the energy Bureau.
Davies has an energy industry background and 15 years’ experience in customer service. He joins Team from LSI Energy, where he was a corporate account manager helping clients identify and realise their energy goals.
Prior to this, Davies worked as a relationship manager at Corona Energy, providing bespoke customer services to a growing portfolio of SMEs. He also worked as an account manager ensuring quality energy contract checks for businesses.
He has proven experience in embedding new business processes to enhance energy efficiencies and reporting and integrating new legislation into his working processes.
Rob Webb, Bureau operations manager, said: “Chris will be a great addition to the Bureau, having gained first class client relationship and energy management experience throughout his career. His commitment to creating bespoke plans and services to clients to suit their variable needs will set him well to manage a range of our customers’ portfolios and databases, deliver efficient on and off-boarding, and manage customer communications with confidence.”
Davies will be one of the principle contacts for Team’s Bureau customers. As service delivery manager, he will be responsible for coordinating the management of customers’ energy portfolio and providing insights about their energy consumption, cost, trends and potential savings on a regular basis.
Davies said: “I’m really excited about joining Team’s Energy Bureau. Over the years I’ve developed an exceptional understanding of the energy industry’s client needs. I am dedicated to delivering quality services and am motivated to achieve outstanding results through building open and positive relationships with people.”
