A recruitment company for the energy sector is using artificial intelligence to help support the health and wellbeing of its candidates.
Hydro Energy Group has invested in the latest cutting-edge technology software from San Francisco as a tool to ensure workers it places in job roles around the world are looked after in the best possible way.
The company, headquartered in the South of England, is now one of the fastest growing energy recruitment businesses in the sector, specialising in offshore and marine, renewables and hydrographic survey markets.
Hydro Energy Group CEO Benjamin Burns says his organisation felt it was very important to provide candidates with a way to support their mental wellbeing and happiness of its contractor workforce, especially for individuals working offshore on long-term contracts away from home.
Assisted by AI, the recruiter is using the software to assess comments to ensure the wellbeing of its candidates. The communication platform picks up negative emotions, messages or stress signals and flags it to consultants who reach out to candidates and discuss their needs personally.
Burns said: “Hydro Energy Group understands how complex the energy sector can be from finding and source the best talent but to also mobilise the work force to far flung parts of the world. That is why our team of experts does everything in its power to take the pressure off our clients by identifying diverse talent pools around the world in many verticals associated with the energy arena.
“However, our business is also built upon the needs and wants of candidates and ensuring that we not only find our personnel the right opportunities but make sure we look after their wellbeing.
“By using this new and exciting AI software, we are able to engage with our contractor base 24/7, 365 days a year. It means our contractors can let us know if they’re feeling unhappy about something. It allows our business to offer candidates an additional service and, most importantly, support whenever it is needed. This feedback can also be issued to our clients so potential improvements can also be installed.
“At Hydro Energy Group, we’re about all human-to-human contact. With the support of AI, any immediate candidate needs will trigger a human contact from one of our teams.
“The software can be used to assess wellbeing on particular projects, vessels, locations and then analysed to identify areas of improvement on certain jobs and to create better work environments moving forward by working with both the clients and candidates.”
